FAQ

Yes - our bond cleaning service is designed to help you meet your property manager’s inspection standards. We use detailed checklists that align with Brisbane’s real-estate requirements and provide photo proof once the job’s complete. If your agent requests touch-ups within 72 hours, we’ll return free of charge to fix those items. That’s our 72-hour re-clean guarantee, created to give you total peace of mind.

A full bond clean includes every area of your home, not just a surface tidy. Kitchens get detailed attention, including ovens, rangehoods, stovetops, cupboards (inside and out) and splashbacks. Bathrooms are deep-cleaned, including grout, glass, and fittings. Bedrooms and living spaces receive dusting, skirting, walls, fans, windows, and tracks. We finish with vacuuming and mopping throughout. Add-ons like carpet steam cleaning are available for a complete move-out package.

No - you don’t have to be present. Many of our clients leave keys with their property manager or in a secure lockbox. Our team sends confirmation when we arrive and photo proof when we finish. We’re fully insured and police-checked, so you can trust us to handle the job professionally while you focus on moving.

Most Brisbane apartments take 4–6 hours, while larger homes may require up to a full day depending on condition and add-on services. We quote realistic timeframes upfront - no rushed jobs or surprise costs. Our goal is thoroughness: cleaning properly the first time so you don’t risk deductions from your bond.

Prices depend on property size and extras like carpet or upholstery steam cleaning. We offer transparent, flat-rate quotes based on bedrooms and bathrooms, so there are no hidden fees or weekend surcharges. You can request an instant quote on our Get a Quote page. It’s quick, obligation-free, and helps you budget with confidence.

Yes - we bring everything needed for the job, including professional-grade cleaning equipment, steam, vacuum and carpet cleaners, and eco-friendly, non-toxic products that are safe for people, pets, and the environment. Our products cut through grime without harsh chemical odours, which is especially important for sensitive households and sustainability-minded renters.

If your agent or landlord raises any concerns within 72 hours of the clean, simply forward us their list or report. We’ll return promptly to address the items at no extra cost. We document each clean with before-and-after photos so that everyone has clarity on what was completed. This transparent process keeps you protected and ensures you recover your full bond.

Definitely. We offer professional carpet cleaning and upholstery steam cleaning services using hot-water extraction. This method is preferred by property managers and removes stains, allergens, and odours while ensuring your property meets lease-end hygiene standards. Adding carpet steam cleaning to your bond clean saves time and guarantees consistent results across your whole home.

To ensure we can complete your bond clean efficiently and to the highest standard, please make sure your property is completely vacant before we arrive — this includes removing all furniture, personal items, rubbish, and stored goods. Bond cleaning is a detailed, full-property clean, and empty rooms allow us to reach skirting boards, walls, cupboards, and windows properly.

If your lease ends the same day as the clean, just let us know — we can help you schedule timing with your move. Please also ensure electricity and water remain connected so we can power our equipment and complete your service safely.

Preparing the space like this helps us deliver the most thorough result and gives you the best chance of getting your full bond back.

Yes. Dash Cleaning is committed to using low-tox, biodegradable products wherever possible. These solutions are safe once dry, leaving no strong chemical residue or lingering fumes. It’s part of our mission to raise the standard of bond cleaning in Brisbane through eco-conscious methods that protect people, pets, and the planet.

We’re based in Woolloongabba and service Brisbane’s inner city and inner-fringe suburbs —- including South Brisbane, West End, Kangaroo Point, Highgate Hill, New Farm, Newstead, Fortitude Valley, East Brisbane, Morningside, Annerley, Greenslopes, Camp Hill, Coorparoo and Cannon Hill. If you’re slightly outside these areas, reach out as we can often accommodate nearby suburbs by arrangement.